Rose-Coloured Glasses

April 22, 2001
Sunday

Yet another dotcom casualty

A couple of days ago, the company that hosts my site, RedRival, notified their clients that they are going in a new direction.  As of May 1st, they will no longer be a free Web space provider.  They will likely operate under a new name, RivalPro, but they will no longer be offering their services for free.  Strictly speaking, though, it hadn't really been free for the past couple of months, since they started charging for FTP access and ad removal.  Those measures weren't generating enough revenue, however, and RedRival was forced to take a more drastic approach.

Judging by the support forums, there are some irate clients, but most have been very supportive and understanding.  This wasn't exactly a surprise.  They aren't the first dotcom company to take this route, and they certainly won't be the last.  People are finding that being profitable on the internet is not nearly as easy as they'd originally thought.

I feel bad for the guy who pretty much runs the whole show over there.  I've been very pleased with the service he's provided in the time I've been with RedRival.  He's been very good at communicating with us and answering our questions, and it seems like he's done everything he could to avoid this.  Eventually, he just had to admit that he was in over his head.

I'm not sure if I'll be staying with them or not.  Their tech support is great, and their proposed hosting packages are reasonably priced, but by searching around I've discovered other companies that offer more features for less money.  I don't need anything fancy at this stage, though (CGI?  SSI?  It's all gibberish to me).  The three most important things to me are:

1.  Fast, reliable servers.
2.  Good tech support, preferrably by both e-mail and support forums.
3.  The ability to upgrade your disk space, at a reasonable price, without having to jump up to the next package level.

It doesn't have to be free, but I'm not willing to spend much more than $10 CAN per month (about $6.50 US).  If it is free, there must be absolutely no ads placed anywhere on the site whatsoever.  No banners, pop-ups, pop-behinds, buttons, etc..  They drive me nuts.  So far, in addition to RivalPro, I'm looking at Doteasy, Digitalibiz, NoLimits Network Solutions, and Omnis Network.

Whatever happens, the URL of this site will definitely be changing come June 1st.  I've decided to bite the bullet and register a domain name, so if my host ever bails on me again, I don't have to worry about my address changing.  What do you think of "rosecolouredglasses.net" or "rosecolouredglasses.ca"? (The .com version has already been taken.)  I think the name looks a little unwieldly at 19 characters, but I didn't really like "rcglasses" or just plain "rcg".

There's no guarantee that my current URL will redirect to the new one, so if you're trying to access this site and it seems to have disappeared, the new address will likely be one of the two I mentioned (please note that there is a "u" in "coloured" because I'm Canadian, eh).  People on the notify list will be the first to know (shameless plug).

Any suggestions on Web site hosts or domain names are welcome.

 

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